Effective Date: July 2, 2026
Last Updated: September 12, 2026
Welcome to Trellis.
Trellis is committed to protecting the privacy and security of our customers and their information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
Trellis is a product of Keep Me Connected, Inc.
This Privacy Policy applies to:
Depending on how you use the Services, we may collect the following categories of information.
Information you upload into Trellis, including:
Information regarding your use of the Services, including:
Information submitted through AI-powered features, including prompts, requests, generated responses, workflow interactions, and related operational context.
We use information to:
Customer retains ownership of Customer Data as described in the applicable Master Services and Subscription Agreement.
Trellis processes Customer Data solely for purposes necessary to provide, maintain, secure, support, and improve the Services.
Protecting customer trust is fundamental to Trellis.
Trellis does not:
To improve the Services, Trellis may create and use:
These forms of information may be used to:
Derived, aggregated, and de-identified information does not identify individual customers and is not sold as Customer Data.
Trellis incorporates artificial intelligence ("AI") features to assist customers with activities such as:
Unless Customer intentionally enables automated workflows, AI-generated content is designed to assist users and should be reviewed using appropriate business judgment before it is sent, implemented, or relied upon.
Customer remains responsible for determining whether AI-generated recommendations, communications, workflows, or other outputs are appropriate for its business, customers, and applicable laws.
Customers determine how AI features are used within their organization.
Depending on the Services and Customer's configuration, administrators may control:
Trellis may utilize trusted third-party artificial intelligence service providers to deliver certain AI-powered functionality.
Where supported by our providers and commercially reasonable to do so, Trellis configures these services to help protect Customer information and to limit Customer Content submitted through business services from being used to train publicly available foundation models.
Trellis's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Trellis does not use data obtained through Google Workspace APIs to develop, improve, or train generalized artificial intelligence or machine learning models.
Trellis may use Derived Data, Aggregated Data, De-identified Data, Operational Intelligence, and Platform Analytics to improve the quality, accuracy, reliability, security, and effectiveness of the Services, including AI-powered features.
Such information is used only in accordance with this Privacy Policy and the applicable customer agreement.
Trellis does not sell Customer Data or Customer Confidential Information for AI training.
Trellis is designed to augment human expertise, not replace customer relationships, professional judgment, or operational decision-making.
Artificial intelligence is designed to assist, not replace, human judgment.
AI-generated outputs may occasionally contain inaccuracies, omissions, or recommendations that are not appropriate for every situation.
Customers should independently evaluate AI-generated content before relying upon it for significant business, operational, legal, financial, or compliance decisions.
Trellis may create and publish:
These materials are produced using aggregated and de-identified information and are not intended to identify individual customers or disclose Customer Confidential Information.
We may share information with trusted third-party providers that assist in operating the Services.
Examples include providers for:
These providers are contractually required to protect information and may only process information on our behalf.
The Trellis website may use cookies and similar technologies to:
You may manage cookie preferences through your browser settings.
Trellis employs commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
No security system is completely secure, and we cannot guarantee absolute security.
We retain information only for as long as reasonably necessary to:
Aggregated or de-identified information may be retained longer because it no longer identifies individuals or customers.
Depending on applicable law, you may have the right to:
Privacy requests may be submitted to:
hello@trellispartner.com
If information is transferred across national borders, Trellis will take commercially reasonable measures to protect such information in accordance with applicable law.
The Services are intended for business use and are not directed to children under thirteen (13) years of age.
We may update this Privacy Policy from time to time.
If material changes are made, we will provide notice through the Services or by other reasonable means.
The updated policy will become effective on the date indicated at the top of this document.
Keep Me Connected, Inc.
Trellis Customer Revenue Growth
hello@trellispartner.com